Ready to Get Started?

This is the official kickoff. The onboarding call.

In this 60-minute session, we’ll align on scope, confirm access, and set expectations so your bookkeeping runs smoothly from day one. Think “clear plan, fewer emails, no guesswork.”

This call is for new clients who have signed an engagement and are ready to get started, or returning clients who are restarting or expanding services.

Pick a time that works for you, then keep scrolling to learn more about the onboarding process!

Not a client yet? Book a Discovery call.

What We'll Cover

Scope

We’ll confirm exactly what’s included in your services (and what isn’t) so nothing falls into the “wait, I thought you did that” category.

Timeline

We’ll review your start date, first deliverables, and what to expect in the first few weeks so the rollout feels planned—not chaotic.

Access

We’ll make sure we have the right access to QuickBooks, banks, payroll, and connected apps to avoid day-one roadblocks.

Workflow

We’ll map out what we handle each month versus what you’ll provide, with clear handoffs and zero mystery steps.

Deadlines

We’ll identify key dates like payroll, sales tax, reporting, and any lender or compliance needs so you don’t get surprised by a calendar ambush.

Communication

We’ll agree on how we’ll communicate (email, portal, cadence) so you know when you’ll hear from us and why.

Escalations

We’ll set the “if something’s on fire, here’s what to do” path so urgent issues don’t get stuck in the normal queue.

Next Steps

We’ll end with a clear “what happens next” plan: who’s doing what, by when, and when you’ll see your first updates.

What To Prepare Beforehand

This is a working session. Being prepared will help ensure this call is productive and efficient.

Access

Be prepared to sign in to your bank, credit card, and QuickBooks accounts. Have access to any connected tools such as Gusto, Stripe, Square, Shopify, invoicing, or bill-pay platforms handy.

(Please do not email your passwords to us.)

This one is critical. If we can’t access the systems, we can’t start.

Context

Share prior bookkeeper/CPA contact info (if applicable) and any key documents we may need like recent statements, loan/merchant account details, or prior reports.

This gives us the context and the right people to coordinate with if questions come up.

Issues

Bring any quirks, concerns, or “we should probably tell you this” items—messy history, unusual workflows, lingering questions, or anything you already suspect needs attention.

Surfacing it now helps us plan the right next steps instead of discovering it mid-flight.

After the Meeting

We’ll start executing based on the agreed plan. You’ll know exactly what happens next, when to expect updates, and who to contact if questions pop up.

Prefer to have your onboarding in person?

No problem. For our local clients, we're happy to meet with you in person. Schedule your meeting above, mention in the "Additional Information" field that you'd like to meet in-person, and include the address. We'll reach out to coordinate!

Need to Reschedule?

No problem.

We understand life happens. Reschedule anytime via your confirmation email.